Young people participating in Youth Pathways receive three phases of personalised, tailored assistance specifically directed to meet their needs:

• assessment phase: establishes whether the young person is eligible for the program and helps them identify obstacles, needs and strengths, and then develops an individual transition plan that plan outlines strategies for overcoming obstacles
• assistance phase: delivers individualised case management and intensive support. A minimum of six hours of this assistance is delivered face to face
• ongoing support and guidance phase: provides regular contact with the participant to make sure they stay on track and continue to receive the support and guidance they need.

The preferred order of outcomes for participants in Youth Pathways is:

• retain or re-engage participants in school through to completion of year 12 or its equivalent
• engage or re-engage participants in non-school-based education, vocational learning and training
• prepare the participant for effective engagement in Job Network activities.