Young people participating in Youth Pathways receive three phases of personalised, tailored assistance specifically directed to meet their needs: assessment, assistance, and ongoing support and guidance.

During the assessment phase, Youth Pathways establishes whether the young person is eligible for the program and consults with them to identify their obstacles, needs and strengths, and then develops an individual transition plan. The plan outlines strategies for overcoming the obstacles.

In the assistance phase, Youth Pathways delivers individualised case management and intensive support. A minimum of six hours of this assistance is delivered face to face.

During the ongoing support and guidance phase, Youth Pathways has regular contact with the participant, to make sure they stay on track and continue to receive the support and guidance they need.